Question: How do I install Winshuttle software on my PC? Solution: See attached installation guide for detailed instructions on how to install the software on your PC and how to move through the setup wizard.
Error Message Specified Access Code is Invalid When trying to activate a node-locked license, you get an error message that the specified access code is invalid. Solution: Make sure you entered the activation code correctly and remove any spaces before and…
Problem: When trying to activate/deactivate you get the following message - "Requested operation is allowed to admin user only". See below for example. Solution: If you are not an administrator, you will need to have someone with admin rights activate/deactivate…
Issue - When attempting to activate a winshuttle product using a license key you get a message back saying - Error occured while license activation: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. Solution…
Error - When trying to activate your Winshuttle license you get an error "Could not process activation (unexpected response #-1). Solution - This error will appear if you do not have access to the internet, or your company's security settings block our program…
Question - When I load two tables in the query builder, certain fields are automatically joined. How is it determined which fields are joined? Answer - When querySHUTTLE loads up more than one table, it will look for key fields that have the same name and…
Question - How do I create an Auto Login File? Answer - Open up our software and go under Tools and then options. Go to the ALF Management tab. Once there hit the capture button to automatically fill in SAP log in details (at this point you will be prompted…
Issue - When trying to update your product via the "Check for Updates" button in our software, you get the message AUTOUPDATE ERROR - Your Application Version Number Cannot Be Determined. Solution - This error message indicates that either your maintenance…
Issue - When attempting to update your product via the "Check for Updates" button in our software, you get the message AUTOUPDATE ERROR - Unknown error while processing request. Solution - This error message indicates that either it could not access the update…
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