Problem: Query times out constantly. Issue: Adaptive Query throttling is a very important feature, it is set to be enabled by default. One major performance concern around giving users the ability to create queries against the live transactional system is…

Question: I reset my Query admin password to something other than the default, and have forgotten it. How do I reset it? Solution: Delete your "AdminOptions.xml" file. It is typically found in the Query installation folder - C:\Program Files\Winshuttle\QUERY.…

Issue - In Winshuttle Query the default limit on records to download is 1,000,000. Solution - If you would like to change this number, open up Query, go to the tools tab and open up options. In options screen go to the Admin Defaults tab, you will need a…

When entering the admin password to change admin options you might obtain a message that the password is incorrect. However, by closing the application and re-opening it, you can get through the admin properties. Also, the Default password is used. The other…

Question: Attaching Data file to Scheduled QUERY Mail In the User Manual it discusses Attaching Data file to Scheduled QUERY Mail however there was an additional step needed. Solution: From the user manual: E-mail settings To attach a data file in the e-mail…

Question: W hen I output to text format, it is saving it as Unicode, it there an option to make it UTF-8 or ANSI?” Also received; When using Winshuttle Query to export a comma delimited file from SAP and it gives it to me in Unicode (i.e. looks like UTF-16).…

Problem: When trying to create joins in Query you get the following message: Solution: Go to Tools, Options, Admin Defaults, enter the password (the default password is queryshuttleadmin), click OK, and check "Enable Creation of Joins in Querybuilder" and…