Question: How do I install Winshuttle software on my PC? Solution: See attached installation guide for detailed instructions on how to install the software on your PC and how to move through the setup wizard.

Error Message Specified Access Code is Invalid When trying to activate a node-locked license, you get an error message that the specified access code is invalid. Solution: Make sure you entered the activation code correctly and remove any spaces before and…

Problem: When trying to activate/deactivate you get the following message - "Requested operation is allowed to admin user only". See below for example. Solution: If you are not an administrator, you will need to have someone with admin rights activate/deactivate…

The settings made in Tools \ Options in Winshuttle Transaction (Application Defaults, SAP Defaults, Auto Update etc) are stored in a file, AppOptions.xml located as follows: Windows XP: C:\Documents and Settings\[username]\Application Data\WinShuttle\TRANSACTION…

Issue - When attempting to activate a winshuttle product using a license key you get a message back saying - Error occured while license activation: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. Solution…

Question - How do I create an Auto Login File? Answer - Open up our software and go under Tools and then options. Go to the ALF Management tab. Once there hit the capture button to automatically fill in SAP log in details (at this point you will be prompted…

Question: Why does my ALF file no longer work now that I have upgrade to version 10.2? There were changes made to the ALF file to accomdate the 2 versions of Transaction (32bit & 64bit). These changes make ALF files that previously worked in 10.1 fail…

Issue - When trying to update your product via the "Check for Updates" button in our software, you get the message AUTOUPDATE ERROR - Your Application Version Number Cannot Be Determined. Solution - This error message indicates that either your maintenance…

Question - Does Winshuttle software work when used on a Citrix environment? Answer - Yes our program can run on a citrix environment. In order to utilize this you will need to be on a network license structure as opposed to the node-locked license structure.…

Is there a way to view scheduled runs in CENTRAL? No.