Removing license | Winshuttle WISE

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Removing license

Author: Chad Bates Reference Number: AA-00307 Views: 1798 Created: 12-31-1969 04:00 pm Last Updated: 04-25-2012 03:29 pm

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Instructions on how to remove a transactionSHUTTLE license from your desktop:

1. Click Help > About.
2. From the splash screen press the Deactivate License button.
3. You will get the License de-activation screen. If you are absolutely sure you wish to remove the license from your desktop, press the De-activate License button at this point.
4. Upon pressing the De-activate License button you should receive a success deletion message along with the De-activation code.
5. To complete the removal procedure, press the Email code button to send the Deactivation code to Winshuttle. Pressing this button will automatically generate an email containing all the pertinent information regarding the de-activation of your license.
6. Once Winshuttle has received this e-mail and confirmed the De-activation code, you'll be able to move the license to a new desktop

Comments 1

[ epatt]: Deactivation 12-27-2011 08:47 am #

Sorrowly the reality does not follow the description. As well as with queryShuttle as with transactionShuttle the deactivation runs often into error "wrong deactivation code" and the communication via email as above described is stopped. Therefore no reactivation is possible.

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